Compliance & Regulatory Information

At Mud Hook Mental Health, we believe trust, safety, and transparency are essential parts of care. Compliance helps ensure that we provide services responsibly, ethically, and in alignment with professional standards that protect the well-being of the people we serve.

We are committed to operating in accordance with applicable laws and regulations while maintaining a thoughtful, client-centered approach. Our goal is to create a space where individuals feel informed, supported, and confident in the care they receive.

Resources For Patients

  • Compliance Concerns & Reporting

    If you believe you have encountered fraudulent or unethical business practices in Texas, you have the option to contact the Texas Attorney General’s Office to submit a consumer complaint.

    Report Here

  • License Violation Questions & Concerns

    If you believe a clinician may not have followed professional or licensure standards, you may reach out to the applicable licensing board for support or further information.

    Report Here

  • Request Access to Your Records

    Client records are retained for seven years, or five years after a former minor client turns 18. If you need access to your records, requests can be made through our email. Administrative fees may apply.

    Email Our Team

Need to reach our team?

Monday-Friday | 8AM-8PM

Saturday | 8AM - 1PM

Hours

 

Let’s Navigate Life’s Challenges Together

If you have any questions about our services or would like to schedule an appointment, feel free to contact us today. You can count on us to help you navigate your journey toward healing and growth.

Meet Our Team
Mud Hook Mental Health in Garland Texas